Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
P460NH steel is a normalized weldable fine grain steel. Executive standard: EN10028-3, steel number: 1.8935. P460NH steel is alloy special steel for A709 grade 50 high strength steel pressure equipment. P460NH steel has good plasticity, toughness, cold bending performance and welding performance. P460NH steel plates are usually delivered in normalized condition. According to the negotiation between the supplier and the buyer, normalizing rolling can be used instead of normalizing. In this case, the sample shall be subject to simulated normalizing according to the agreed test frequency to verify that the performance meets the requirements.
Japan is a typical shipping first, and its raw materials are imported from Oceania, central and South America and other Asian countries. Most of the A709 grade 50 high strength steel steel produced is exported to China and other Asian countries, and a small amount is exported to America. Shipping is the main way of its A709 grade 50 high strength steel steel international transportation. According to the data, steel goods account for about 20% of the total sea freight in Japan. The domestic transportation of Japanese steel is mainly truck.
In the year of 2015, customer from Peru oil refinery contact with us from Internet. After one month’s negotiation and quotation, they chose us as there supplier of raw steel plate A709 grade 50 high strength steel grade ASTM A36. We get an trail order of 300 tons in April. When the first ship arrived, they inspect the steel plate and very happy with the quality we supply. Then they put another 1700 tons order, we sent to them within 90 days. Our company management group visit the customer in the beginning of 2016 and the visit is very successful.
Our products have perfect after-sales system to protect the interests of customers. At the same time, we can according to A709 grade 50 high strength steel customer's requirements, processing requirements, cutting technical requirements, etc., to develop detailed solutions for customers, so as to make customers 100% satisfied. If you have any requirements and needs, please contact us in time.
We should focus on the main problems to be solved and pay attention to efficiency. After receiving the user's quality objection report data, the possible causes, responsible units, compensation amount, etc. of the problem shall be judged based on experience. To have a clear service plan, to be clear about what your main problem is, what technical support is needed, these should be prepared.