Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Ordinary A709 grade HPS100W bridge steel plate carbon steel mainly refers to the steel whose mechanical properties depend on the carbon content in the steel, and generally does not add a lot of alloy elements. Ordinary carbon steel is the abbreviation of ordinary carbon structural steel. Carbon content is less than 0.38%, and less than 0.25% is the most commonly used. It belongs to low carbon steel. In the Chinese standard, each metal grade indicates the low yield point of the steel when the thickness is less than 16mm. Compared with high-quality carbon steel, the limitation of carbon content, performance range, phosphorus, sulfur and other residual elements is wider for ordinary carbon steel.
In addition to our own truck fleet, we also have long-term cooperation with certain logistics companies to ensure that we can deliver A709 grade HPS100W bridge steel plate goods in time and smoothly. At the same time, because of the long-term cooperation and huge shipping volume, we can get a good transportation price and save transportation cost for the company and customers. Meanwhile, we have Shipping Department to arrange shipping work in advance. So as not to waste time on transportation both in land and on the sea.
In April 8th, 2018, our Philiphine customer purchased 1008 Tons API 5L Gr.B ERW pipes &Q345B seamless steel pipe for offshore oildfield resources drilling project. This is a regular demand almost every two month, and we has been cooperated more than three times, totally around 2100 tons API 5L Gr.B steel pipeline since 2015 year. We can supply the relative certificated for the API 5L Gr.B ERW pipes products like SGS report, B/L &Form M, and mill test certificate.
Keep close relationship with all manufacturers and users, cooperate sincerely, share weal and woe together. We are deeply tolerant of travelling with you! We value and value each other's career and friendship. No matter when and where, all our staff will spare no effort to put into the work, and do their best to provide A709 grade HPS100W bridge steel plate satisfactory services for all friends, so as to achieve win-win and multi win for each other.
The 365 day service system is implemented, and the business, loading and delivery are handled as usual in holidays and festivals. Actively help users solve difficulties. When users encounter difficulties in handling business, they should actively coordinate with the external solution; if they need to solve the problems internally, they should solve them in a timely manner without prevarication and wrangling. In line with the A709 grade HPS100W bridge steel plate principle of "fairness, justice and timeliness", coordinate with relevant departments and deal with all kinds of objections in a timely manner.
