It is very important for an enterprise to have a sound after-sales service system, which not only ensures the normal outflow and inflow of the company's products, but also improves the trust of the company's products in the hearts of customers. Our company has a special after-sales service team and good after-sales service reputation. In case of any problem in the use of our steel products ASTM A573 carbon steel plate , whether quality problem or not, the after-sales service department will assist in solving the problem as soon as possible, and regularly consult and track the use of the steel products.
ASTM A516 is also known as ASME SA516. The A516 / SA516 standard specification for pressure vessel plates, carbon steel, for moderate- and lower-temperature service. A grade ASTM A573 carbon steel plate intended primarily for service in welded pressure vessels where improved notch toughness is required, and is normally found in moderate and lower temperature applications. All plates over 1-1/2″ Thick are required to be normalized. A516 Grade 70 steel is the most popular pressure vessel grade of steel plate in the industry.
We have transportation department and shipping department to coordinate logistics and delivery. Seamless connection between inland transportation and sea transportation ensures smooth delivery, saves transportation time and delivers goods in the first time. During the sea transportation, we will update the freight progress for customers on a regular basis, so as to facilitate the tracking of customers and make preparations for receiving goods leisurely and timely.
The Peru customer has cooperated with us since April 2015, and then they purchased 300 tons A36 mild steel plates as trial order. Since then, they book more than 1000 tons from us every time, and about two times every year. They asked SGS test every time. Through our cooperation those years, we have built very good relationship and they entrust us to buy other related ASTM A573 carbon steel plate products for them from China also. And they have introduced us good customers in Peru, among which there are also governmental projects. It is a win-win cooperation between us.
Our steel products are widely used in petroleum and natural gas, chemical industry, shipbuilding, automobile manufacturing, power generation, mining, and other industries. The products ASTM A573 carbon steel plate are sold in more than 20 provinces, cities and all over the world. The company has strong technical force, complete production equipment, advanced production technology, perfect testing methods, and high-quality products.
We should help solve the customer's problems in time, not just verbally, without solving the problems or shirking the responsibility. Improving after-sales efficiency can make customers feel respect. We should take their problems seriously and show sincerity. It can also give customers a good impression and reduce the negative impact.
