Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
A514 grade E structural steel material,According to the European standard EN10025-3:2004, S275NL weldable fine grain structural steel is mainly used to manufacture the plants of factory, the common construction and construction machinery and equipment. For the bound technical terms,steel plate S275NL have to be done low temperature impacting test in rolling process at -50℃ with minimum energy 27J. Other additional requirements such as UT shall be according to EN 10160, and A514 grade E structural steel material, steel plate S275NL customers can choose the relative classes for Ultrasonic test.
A514 grade E structural steel material,Box making, door-to-door: fill in the packing plan: box making time, ship name, voyage number, customs declaration number, transfer port, destination port, gross weight, number of pieces, volume, door point, contact person, telephone number, etc., and arrange the train shift 1-2 days before the closing date (two days before the ship's date). Internal loading: fill in the packing plan: ship name, voyage number, customs declaration number, transfer port, destination port, gross weight, number of pieces, volume, cabin number, etc., and arrange the train shift 1-2 days before the closing date (two days before the ship's date).
In the year of 2015, customer from Peru oil refinery contact with us from Internet. After one month’s negotiation and quotation, they chose us as there supplier of raw steel plate grade ASTM A36. We get an trail order of 300 tons in April. When the first ship arrived, they inspect the steel plate and very happy with the quality we supply. Then they put another 1700 tons order, we sent to them within 90 days. Our company management group visit the customer in the beginning of 2016 and the visit is very successful.
our company is a professional ASTM A573 Grade 70/A573 Gr.70 carbon manganese silicon steel plates steel exporter and a steel Stockist in china. We keep more than 1000 tons ASTM A573 grade 70/A573 Gr.70 carbon manganese silicon steel plates steel in stock every month.
In addition to quality assurance, service is also important for the competition of steel suppliers. All the after-sales service personnel of the company have received professional training and assessment. The steel products supplied by our company enjoy the life-long quality problem replacement service. In the process of using our steel products, if there is any problem, just contact us in time, and our after-sales service personnel will look for countermeasures and solve the problem with you as soon as possible.
