Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Q345qC steel plate is the steel plate of bridge structure, the implementation standard is GB / T 714-2015 standard. A709 grade 50W structural steel sheet, Q345qC-Z25 steel: Q represents the yield strength, 345 represents the small yield strength, the unit is MPa, q is short for the bridge, C quality grade, corresponding to the corresponding impact temperature and impact work value, Z is the Z-direction performance that is the performance of the steel plate thickness direction, Z25 is the Z-direction Performance level requirements.
BBN company has implemented a resource strategy combining global resource procurement, domestic resource unified purchase, and joint purchase and distribution. It has maintained good relations of cooperation with more than 100 domestic and foreign steel mills, and can purchase low-quality and high-quality steel futures in all directions and through multiple channels. The company can grasp the specifications and quantities of the spot resources of major steel mills in real time, and can timely and quickly meet customer demand for steel spot resources.
In 2018, one of our India customers visit Zhengzhou office building and work shop to discuss carbon steel Q235B grind plate technical request. They have strict surface and thickness tolerance, and they also request UT and MT for testing for Q235B grind plate. As a result, they purchase 179 tons as trial order for first cooperation. After using the gind plate, the India customer has good comment on our A709 grade 50W structural steel sheet quality. Till now, we keep exporting around 100 tons per month as regularly.
The automobile steel coil and sheets are one of our main steel materials exported to the overseas. For any questions about automobile steel, for example, JIS G3113 SAPH440 A709 grade 50W structural steel sheet chemical & mechanical composition, S355MC material specification, S700MC material properties, QSTE 380 TM equivalent, please contact us freely. Our sales person and technician will give you professional answers. And welcome to consult us about automobile steel price.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
