Our company attaches great importance to technical support and after-sales service, and has established a customer service center to provide unified technical support and service for A283 Gr D CS steel carbon plate various engineering projects. Customer service center has a strong technical force of technical service team, composed of a customer service center manager, several A283 Gr D CS steel carbon plate after-sales service personnel, responsible for unified acceptance and processing of local after-sales service needs.
Generally, the production process of A283 Gr D CS steel carbon plate seamless steel tube can be divided into cold rolling and hot rolling. The production process of cold-rolled seamless steel tube is generally more complicated than that of hot rolling. The tube blank must be first rolled by three rolls, and then be subject to sizing test and cutting after extrusion. Then enter the annealing process. In appearance, the cold-rolled seamless steel tube is shorter than the hot-rolled seamless steel tube, and the wall thickness of the cold-rolled seamless steel tube is generally smaller than that of the hot-rolled seamless steel tube, but the surface looks brighter than the thick wall seamless steel tube, the surface is not too rough, and the diameter is not too much burr.
With the development of multimodal transport in the international shipping market and the increase of the complexity of the integrated transport chain, modern ports, as the intersection of the three transportation modes of sea, land and air, are developing from traditional transfer and product distribution functions to all-round value-added services, becoming the central link connecting the world's production, exchange, distribution and consumption, and supporting the world economy and international trade An important part of the developed international circulation system.
The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
The company has sufficient stocks and complete specifications. The common carbon steel plates, marine plates, A283 Gr D CS steel carbon plate and storage tank steel plates sold are all produced by large state-owned steel companies such as Shougang, Hegang, Taiyuan Iron and Steel, with quality assurance and worry-free after-sales. The company develops and grows under the concept of seeking innovation in stability and advancing with the times for development. After a short period of development, it has begun to take shape.
The after-sales service personnel understand the user's ideas and needs in detail, and stand on the other side's position and interests. Actively communicate with users and help them solve practical problems. This not only solves the service problem, but also improves the customer's trust in the company.