Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
The high-temperature performance and superior chemical resistance of chrome moly steel compared to carbon alloys has allowed it to almost entirely supplant A514 Gr Q alloy steel plate carbon steels in aircraft design. In the aerospace sector, material performance is intrinsically linked to flight safety. This underscores virtually all materials used in aircraft engineering, but few systems require the levels of consideration required of the engine environment or landing gears.
The company has huge steel A514 Gr Q alloy steel plate products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.
In 2018, one of our India customers visit Zhengzhou office building and work shop to discuss carbon steel Q235B grind plate technical request. They have strict surface and thickness tolerance, and they also request UT and MT for testing for Q235B grind plate. As a result, they purchase 179 tons as trial order for first cooperation. After using the gind plate, the India customer has good comment on our A514 Gr Q alloy steel plate quality. Till now, we keep exporting around 100 tons per month as regularly.
S355J2 hot rolled steel plate executive standard: EN10025-2S355J2 hot rolled steel plate delivery status: control binding, normalizing rolling, normalizingThe European standard S355J2 hot rolled steel plate is available from A514 Gr Q alloy steel plate stock and can be cut and processed according to the requirements of customers; the futures can be produced according to your requirements, and our S355J2 hot rolled steel plate price is preferential and the delivery time is fast, welcome to contact and purchase.
We have a professional after-sales service team, the company has developed a clear service process and service standards, after-sales service team members strictly perform after-sales procedures, comply with service standards. The most important thing is that we have set up the correct concept of after-sales service, "customer first, sincere service for users".
