Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Mold steel plates are used to make various plastic molds, high mirror molds, mold bases, etc. Mould steel specifications range: thickness 8mm-650mm; width 1500mm-4020mm; length 3000mm-18000mm. According to performance and user needs, steel plates A514 grade B QT steel plate can be delivered in hot rolling, controlled rolling, normalizing, annealing, tempering, normalizing + tempering, quenching and tempering.
The company has huge steel A514 grade B QT steel plate products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.
In Nov, 2018, our Mozambique customer purchased from BBN company 500 tons carbon steel Q235B steel structure for building 10 units of gas station. We have been cooperate more than 5 years for providing plate and pipes and A514 grade B QT steel plate profile as beginning, and they are very satisfied with all the received Cargo. We extend in-house cutting, welding, grinding, bending and certification and testing of our products, on client demand. If you are interested in our steel structures or steel plate price, welcome to contact us.
BBN steel strictly control quality of our carbon steel plate, alloy steel plates and structural steel plates. For A514 grade B QT steel plate ASTM A572 Grade 50 structural steel plate, Our Q/C Department will inspect dimension before shipment, making sure structural steel plate thickness tolerance and width, length tolerance are matchable to the A514 grade B QT steel plate standard requirements. The company is a good ASTM A572 grade 50 structural steel plate supplier in the globle market and the head is located in China. Welcome to send us inquiry and questions about structural steel plate.
The company conducts periodic and targeted training and guidance for after-sales service personnel. As the saying goes, "no one is perfect, no gold is red", to help after-sales service personnel improve service skills and correct service attitude. Carry out relevant technical training for after-sales service personnel, so that after-sales service practitioners have professional product knowledge.
