Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
BEBON is known for delivering huge requirements of these products to its clients all over the world. These carbon steel plates, alloy steel angles, steel structures are used by a number of industries, factories workshops, shipbuilding, bridges, oil storage tanks, A572 Gr 42 CS steel carbon plate steel structure, landscape buildings and many more places. We have a spacious, state-of-the-art, fully advanced and modernized warehouse that stores tonnes of our value-adding products.
We have efficient and quick logistic team service. We promise that after the customer places the order, the spot products will be shipped, processed, and cut on the same day. The steel A572 Gr 42 CS steel carbon plate products will be shipped in 2-5 days according to the characteristics of the product. The company has always been adhering to the service concept of "integrity, pragmatism, enthusiasm" and dedicated to providing our customers with high-quality steel products and after-sales service.
The Indian customer purchased our A516 Gr 70 pressure vessel steel plates to make tanks. They have very strict requirement for raw materials quality. For the A516 Gr 70 pressure vessel steel plates, they asked for Normalizing, 0℃ impact, A578 UT test, PWHT and so on tests, our Q/C department witness the production process with the technician from the customer company together. Meanwhile, we arrange BV inspection to check the quantity, spray mark, stamp on the A516 Gr 70 pressure vessel steel plates, and so on.
Our company has strict quality control standards. If you want to visit our factory, you are welcome at any time! We produce a lot of steel products every month to export A572 Gr 42 CS steel carbon plate to all over the world. Because our customers are from all countries, they will order a large number of steel products from our company every month.
The company is deeply supported and loved by customers with its unique business philosophy and business model. The company has always been adhering to the "credibility first, integrity-based, quality first" purpose, and sincerely serve new and old customers. Over the past twenty years, the company has won the trust of customers by relying on good service and good reputation. Our aftersales team’s main responsibility is to deal with quality feedback and complaints from Customer.
