Our company attaches great importance to technical support and after-sales service, and has established a customer service center to provide unified technical support and service for ASTM A573 steel sheet various engineering projects. Customer service center has a strong technical force of technical service team, composed of a customer service center manager, several ASTM A573 steel sheet after-sales service personnel, responsible for unified acceptance and processing of local after-sales service needs.
The steel plate for water conservancy and power generation is used for ring seat, motor support structure, ship lock gate and discharge chute volute of large water conservancy generating units; the representative steel grades are S500Q, S550Q, SA516, etc., which require flaw detection and have Z-direction performance requirements; the main specifications are thickness of 120mm, 180mm, 200mm, 215mm, 270mm, and the maximum width is 4400mm. The representative steel grades of wind power steel plates include Q345E, Q690E, ASTM A573 steel sheet, etc.; the main specifications are thickness of 80mm, 100mm, 110mm, 120mm, 140mm, 160mm, 180mm, 200mm, 240mm, 260mm, 280mm, 300mm, and the width is more than 2500mm.
Tianjin warehouse mainly stores steel plates and steel pipes. The monthly replenishment is about 12000 tons. Our inventory cycle is short and flexible. Shanghai warehouse mainly stores ASTM A573 steel sheet ,steel plate and section steel. The average monthly purchase volume is about 15000 tons. The geographical location of the warehouse has greatly improved our performance in terms of transportation and delivery time.
We participated the National Railway tender of Bangladesh with our local agent together, and won the 1000 tons corten steel sheets order. The corten steel sheets are used to make train carriage. We finished production of the 1000 tons corten steel ASTM A573 steel sheet sheets within 40 days, and arranged SGS test for the customer before shipment. The customer gave very high comments to our product and service quality, as well as fast delivery.
For ASTM A573 grade 70/A573 Gr.70 carbon manganese silicon steel plates, our company would issue the original mill test certificate ASTM A573 steel sheet EN 10204 3.1 for clients when arrange delivery, so that clients can trace the A573 Gr.70 plates origin easily.
The after-sales service department will pay return visit to each customer by call or email, report problems found during the return visit in time, and discuss with the production and quality inspection center to propose effective solutions and follow up in a timely manner, so as to ensure the benefits each customer are fully guaranteed, and to provide customers with more value-added services.
