Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
The strength of A514 grade B structural steel material, 20 # steel plate is slightly higher than that of 15# steel, rarely quenched, and has no temper brittleness. Cold deformation plasticity is high, generally for bending, calendering, flange and hammer arch processing. Arc welding and contact welding have good welding performance and small thickness during gas welding. Cracks are likely to occur on parts with strict shape requirements or complex shapes.
The company has huge steel A514 grade B structural steel material products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.
In 2016. Our company offer 1200 tons API 5L GR.B hot rolled coil to Bangladesh——100 tons for 3.9*625mm, and 1100 tons for 7*683mm. It is one tender project, we get the tender at the end of 2015, and arrange the production in 2016. They required the tolerance of thickness is +0.1/-0.2mm, and width tolerance is +/-0.5mm, which is a very high requirement for coil tolerance, but our mill handling this very well. and our Q/C department witness all of the process.
We are known as A514 grade B structural steel material leading manufacturers, suppliers and exporters in the market all over the world. We engage in providing a wide range of plates which are accurately mass produced by using the best quality of parts which gives maximum durability and dependability. The most important thing to know as a potential customer of IRON&STEEL is that we A514 grade B structural steel material stock, processing service, and distribute all of the popular grades of carbon steel plate, alloy steel, shipbuilding steel and boiler steel. Welcome to come China and visit our factory.
The company formulates clear service process and service standard. To do a good job in after-sales service, first of all, clear service process and service standards should be formulated to let employees know which procedures to perform and which service standards to abide by.
