Every customer who has visit us and witness the steel materials before delievry will be impressed by our quality control departemnt. Even not come to inspect the steel materials before delievry, our quality control departemnt will also send inspection report to the customer. For each order, no matter its quantity and value, our quality control departemnt will make strict inspection before delivery, the inspection contents include apperance, tolerance, dimension, mark, special requirements of customers, etc. To guarantee our steel materials sent to the customer is qualified.
27SiMn steel plate has high strength and wear resistance, high hardenability, good machinability, moderate cold deformation plasticity and weldability. In addition, the toughness of 27SiMn steel does not decrease much during heat treatment, but it has quite high strength and wear resistance, especially when water quenching still has high toughness; but this steel is highly sensitive to white spots and has temper brittleness during heat treatment. Tendency and sensitivity to overheating.
Using advanced logistics management, advanced models and management experience to increase the reliability of logistics operations and provide customers with 24/7 cargo management. On the premise of reducing transportation and management costs as much as possible, we provide customers with high-quality and efficient services; good business reputation has been recognized and supported by our customers.
The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
The company has accumulated rich experience in long-term cooperation with new and old customers, which makes our products A709 grade 50W carbon steel plate more unique in the same industry, and is favored and praised by users. We always adhere to the enterprise spirit of "integrity, dedication, and people-oriented" and the business philosophy of "creating benefits for users". As a leading international steel supplier, BEBON have two warehouses which are near by Tianjin port and Shanghai port.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.