Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
We also produce various sizes of section steel, the main production methods are hot rolling, cold rolling, extrusion, forging, cold drawing and so on. Profile products have complex cross-section shape and various specifications. According to the section height, it can be divided into large section steel, A709 Gr 50 bridge steel plate, medium and small section steel, H section steel, I section steel (I-section steel), U section steel (channel steel), l section steel (angle steel) and ball flat steel, etc. Profiles are widely used in various sectors of the national economy, such as I-beam is mainly used in building components, bridge manufacturing, ship manufacturing, etc.; channel steel is mainly used in building structures, vehicle manufacturing, etc;
The company has our own truck fleet, and can transfer products flexibly and quickly. At the same time, we have large warehouses near the ports of Tianjin and Shanghai, so as to ensure that we can deliver high-quality products to customers in the first time. At the same time, it also greatly reduces the transportation cost, and realizes the double harvest of time benefit and economic benefit. Time guarantee is one of the important strengths of our service.
The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
The strip steel thickness is generally below 6mm, which is convenient for crimping and processing. You should choose the A709 Gr 50 bridge steel plate, strip steel specifications according to your own purposes. The specifications and materials used for different purposes are different, so you must confirm it before buying. It is best to ask professionals to give advice before purchasing strip steel, and purchase the specifications and types you need according to the corresponding requirements.
The company's after-sales service tenet is "customer first, timely guarantee, enthusiastic service and effective work". In order to establish a set of perfect after-sales service system and strict management system, so that the after-sales service can be effectively guaranteed. The company has set up after-sales service department to ensure timely, unique and effective response to every user's request, coordinate internal resources internally, and put an end to all evasion and delay.
