Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
S690QL high-strength steel is used for low temperature, high strength key components, construction machinery, mining machinery structure, etc. European standard high strength steel plate, ASTM A588 high strength steel, manufacturing various types of construction machinery, such as mining and various types of construction drilling rig, electric shovel, electric wheel dump truck, mining truck, excavator, loader, bulldozer, various types of cranes, coal mine hydraulic supports and other structural parts.
In the process of ASTM A588 high strength steel steel transportation, enterprises often use railway transportation, highway transportation, water transportation and other ways to transport. According to the cargo owner's requirements on the timeliness of the goods and the different transportation routes, our company will choose ASTM A588 high strength steel different modes of transportation. According to the specific needs of customers, or specify the mode of transportation.
In November of 2015, Thailand one company contacted with us from Internet. They are find the trustable supplier of S355J2H seamless pipe ASTM A588 high strength steel for there cable car supporter. Due to the special using of the pipes, they are very careful and servious when choosing the supplier. After one months contact and discussion by email, they come to our company. We drive to the pipe mill for visit of 2 days. Through this visit, they are very confident with our production ability and proucts quality. Finally, they accept the grade we suggest Q345D. After back to office, they put the order of 1400 tons pipe to us directly.
There is a silo technology R&D center in our company with many experts. Our technical backbones go abroad to study advanced technologies regularly to make our technology and products leading in the world. We provide our customers with ASTM A588 high strength steel high-quality steel plates, the excellent quality from specialty. With good reputation, high-quality products, strong strength, and low prices, we welcome the clients from the world to come to visit our factory.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.
