Customer service center has provided after-sales service for many large-scale information systems, and has accumulated rich working experience in the process of A514 Gr B alloy steel plate service for many years. It can provide accurate, timely and high-quality support and service for users, which is well received by users.
The heat treatment hardness of DC53 mold steel is higher than that of SKD11, A514 Gr B alloy steel plate, the high temperature is 520-530 ℃, and the high hardness can reach 62-63HRC after tempering. In terms of strength and wear resistance, mold steel DC53 exceeds SKD11 mold steel. The toughness is twice that of SKD11 die steel. The toughness of DC53 is more prominent in cold work die steel. Tools made with DC53 rarely crack and crack, greatly increasing the service life.
As we all know, steel pipes occupy more space in the process of transportation. If there is no good way of packing, the transportation cost for steel pipes will be a big expense. In view of this characteristic, our company is ingenious and adopts the nest package method to solve this problem perfectly. The premise of the nest package is that the diameters of the steel pipes are different, and the small diameter pipe is inserted in the large diameter pipe. This not only saves the volume, but also saves the transportation cost. It also reduces the loading and unloading workload by half, saves precious time, and enables customers to receive goods earlier.
The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
We have a professional production team and high-quality production equipment, and we also have a great A514 Gr B alloy steel plate advantage in price, with its own factory, large-scale production to reduce the price. Strictly control each production line to ensure the A514 Gr B alloy steel plate production of high-quality steel plates, steel pipes and other products that meet customer requirements.
The company is deeply supported and loved by customers with its unique business philosophy and business model. The company has always been adhering to the "credibility first, integrity-based, quality first" purpose, and sincerely serve new and old customers. Over the past twenty years, the company has won the trust of customers by relying on good service and good reputation. Our aftersales team’s main responsibility is to deal with quality feedback and complaints from Customer.
