In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
High-strength wear-resistant steel plates such as A572 Gr 60 ms steel coil are mainly used in the construction machinery industry to manufacture wear-resistant working parts and structures for excavators, loaders, bulldozers, graders, coal machines, large off-highway dump trucks, electric wheels, mining, docks, cement Equipment parts such as factories and steel mills that need to be worn and washed in the material transportation link.
The company's logistics adopts the method of cooperation with logistics companies. As a third-party logistics company is engaged in the operation of multiple logistics projects, it can integrate various logistics resources, making the logistics operation cost relatively low and the logistics operations more efficient. Thus we can provide more professional logistics services, while also focusing on our core business of steel materials.
In January, 2019, our South Africa customer purchased 669 tons S235J2+N carbon steel plates to use in their tank fabrication project . S235J2 steel, as a non-alloy structural steel grade, is mainly used in structural projects and tanks. J2 symbol -20 temperature impact test. The client required CEV 0.38%, S≤0.01%, 100% UT, Charpy V-notch impact test at-20℃, Z25 for S235J2+N plates. After they receiving the S235J2+N steel plates, the customer are very satisfied with the quality of this batch of A572 Gr 60 ms steel coil products.
It is a modern high-tech professional enterprise integrating scientific research, A572 Gr 60 ms steel coil production and sales. The company is mainly engaged in the manufacture, installation and commissioning of boiler and pressure vessel, chemical, metallurgical, petroleum and other equipment, as well as A572 Gr 60 ms steel coil process technology development, technology transfer and related technical consulting and technical services.
The company adopts one-to-one fast service and has formed a professional after-sales service team to deal with various problems reflected by customers as soon as possible. At the same time, a traceable product traceability system has been established. It has always been placed at an important core position to resolve customer worries. Our steel A572 Gr 60 ms steel coil products are always committed to “quality issues, life-long replacement”, which is the embodiment of our comprehensive service.
