The company has a perfect after-sales service system and quality assurance system. The company adheres to the service principle of "all for users", and has established a professional after-sales service team. In the future service process, the after-sales service adopts regular return visit for customers. Timely understand the customer's satisfaction with our products, and solve the user's problems at any time.
Q345 is a steel material. It is a low alloy steel (C < 0.2%), with good comprehensive properties, low temperature properties, cold stamping properties, A514 Gr E structural steel material welding properties and machinability. Q345 steel is subdivided into Q345A, Q345B, Q345C, Q345D and Q345E. This is the grade distinction, which represents that the impact temperature is different! Q345A, no impact; Q345B, impact at 20 degrees normal temperature; Q345C, impact at 0 degrees; Q345D, impact at - 20 degrees; Q345E, impact at - 40 degrees. At different impact temperature, the impact value is different.
Japan is a typical shipping first, and its raw materials are imported from Oceania, central and South America and other Asian countries. Most of the A514 Gr E structural steel material steel produced is exported to China and other Asian countries, and a small amount is exported to America. Shipping is the main way of its A514 Gr E structural steel material steel international transportation. According to the data, steel goods account for about 20% of the total sea freight in Japan. The domestic transportation of Japanese steel is mainly truck.
In April 2018, our Philiphine customer purchased 1008 Tons API5L Gr.B ERW&Q345B SMLS pipe for offshore oil field resources drilling project. This is a regular demand almost two month, and we has been cooperated more than three times, totally around 2100 tons steel pipe since 2015 year.
Expect in the A514 Gr E structural steel material goods regardless quality be still on the price after-sales service we all will keep in the middle of go together of advantage position real attain the ream customer satisfaction.Our advantage is: experienced craftsmen A514 Gr E structural steel material product development technology, excellent production team, hand strict quality control, sales and after-sales service.
We should help solve the customer's problems in time, not just verbally, without solving the problems or shirking the responsibility. Improving after-sales efficiency can make customers feel respect. We should take their problems seriously and show sincerity. It can also give customers a good impression and reduce the negative impact.
