Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Low carbon steel is a carbon steel with a carbon content of less than 0.25%. Low carbon steel A514 Gr Q structural steel material is also called soft steel or mild steel because of its low strength and low hardness. Low carbon steel includes most common carbon structural steel and a part of high-quality carbon structural steel, most of which are used for engineering structural parts without heat treatment, and some A514 Gr Q structural steel material are carburized and other heat treated for mechanical parts that require wear resistance.
Management information and high efficiency. Because of the rapid flow of A514 Gr Q structural steel material goods, container multimodal transport and "door-to-door" transport, it is required that the port must have a modern information network, so that it can have the comprehensive capabilities of all-weather access, rapid loading and unloading, customs clearance, collection, distribution, storage and transportation
We have lots of successful cases, for example in July 2015, we exported 5714 tons ASTM A36 mild steel plate to Peru. After receiving the plates and putting then into use, our customer spoke highly of the ASTM A36 mild steel plate quality. In addition, the customer also introduced us an Venezuela customer, who bought 933 tons A36 steel A514 Gr Q structural steel material plate from us. And then in Mar. 2016, due to the first cooperation in July 2015 is very successful. The customer is very satisfied with our product quality and comprehensive service. This time, the customer place an 3989 tons order directly.
The company's products A514 Gr Q structural steel material have excellent quality, reasonable prices and strong usability, and are well received by users. Survive by quality, expand the market with integrity, continuously research and develop new products, expand varieties, to meet market demand, and make the company continue to grow. The needs and interests of users are our high philosophy of service and commitment, and customer satisfaction is our eternal pursuit.
Before delivering our hot rolled plate product we apply various tests to check the quality of carbon steel A514 Gr Q structural steel material plates such as- mechanical test, chemical test, hardness test, toughness test, eddy current test, impact test, micro test, flaring test, flattening test, etc. We are provided best packing for structural steel plates to avoid rust. Our after-sales service team will contact you if you have any question.
