Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
With the rapid development of economy, there are many kinds of engineering projects, and their development is very fast. However, steel is an essential material in construction engineering. At present, there are many kinds of steel products on the market. In order to ensure the construction quality, the requirements for the strength, quality and corrosion resistance of A514 Gr Q alloy steel plate, steel are more and more strict.
Box making, door-to-door: fill in the packing plan: box making time, ship name, voyage number, customs declaration number, transfer port, destination port, gross weight, number of pieces, volume, door point, contact person, telephone number, etc., and arrange the train shift 1-2 days before the closing date (two days before the ship's date). Internal loading: fill in the packing plan: ship name, voyage number, customs declaration number, transfer port, destination port, gross weight, number of pieces, volume, cabin number, etc., and arrange the train shift 1-2 days before the closing date (two days before the ship's date).
The Philiphine customer is our old customer, and they are engaged in offshore oilfield resources drilling projects. Thus they have regular steel demands. They ordered 1008 tons API 5L grade B ERW pipes and Q345B seamless pipes from us in April 2018. And told us that is a regular demand almost every two month. Since our first success cooperation, we have cooperated with each other regularly. And they also bring us new opportunities and signification in Philippians market.
Expect in the A514 Gr Q alloy steel plate goods regardless quality be still on the price after-sales service we all will keep in the middle of go together of advantage position real attain the ream customer satisfaction.Our advantage is: experienced craftsmen A514 Gr Q alloy steel plate product development technology, excellent production team, hand strict quality control, sales and after-sales service.
The 365 day service system is implemented, and the business, loading and delivery are handled as usual in holidays and festivals. Actively help users solve difficulties. When users encounter difficulties in handling business, they should actively coordinate with the external solution; if they need to solve the problems internally, they should solve them in a timely manner without prevarication and wrangling. In line with the A514 Gr Q alloy steel plate principle of "fairness, justice and timeliness", coordinate with relevant departments and deal with all kinds of objections in a timely manner.
