The business department is mainly responsible for communicating with customers, from the manufacturing of steel plates, steel pipes and other products, knowing customers' needs and processing conditions, etc. within the time agreed with customers, the delivery time is short, the price is the most competitive, and the service is the best. Their responsibilities are to deal with customer consultation, solve customer problems, update production plans, and instruct the logistics department to deliver products to customers.
Types of steel plates available: carbon structural steel plate, low-alloy high-strength steel plate, steel plate for bridge, steel plate for building structure, steel plate for shipbuilding and offshore platform, steel plate for boiler and pressure vessel, A283 grade D mild steel coil, steel plate for alloy structure, steel plate for oil and gas transmission pipeline, high-strength and high toughness steel plate, corrosion-resistant steel plate, clad steel plate, wear-resistant steel plate and more than 300 domestic and foreign steel grades.
The company has huge steel A283 grade D mild steel coil products stock all the year round to meet the urgent needs of customers. For stock products, we can arrange delivery within 3 days. The transportation department and shipping department shall coordinate and follow up to update the progress to customers regularly, i.e. where the goods have arrived, so as to let customers not worry and rest assured. Think about what the customers think and what the customers are anxious about, solve problems for customers efficiently and effectively, is the direction of our unremitting efforts.
We have lots of successful cases, for example in July 2015, we exported 5714 tons ASTM A36 mild steel plate to Peru. After receiving the plates and putting then into use, our customer spoke highly of the ASTM A36 mild steel plate quality. In addition, the customer also introduced us an Venezuela customer, who bought 933 tons A36 steel plate from us. And then in Mar. 2016, due to the first cooperation in July 2015 is very successful. The customer is very satisfied with our product quality and comprehensive service. This time, the customer place an 3989 tons order directly.A283 grade D mild steel coil
The company always adheres to the quality policy of "Quality First, Continuous Improvement, Customer Satisfaction" and the business philosophy of "Continuous Progress, Pursuing Excellence", as always, we look forward to cooperating with you to create a new situation for common development.Steel products price concessions, rich industry experience, complete varieties.
After-sales service team is a key department to test the steel quality. Product quality is always the foundation of our survival and development. The company's full inspection from raw materials to finished products; and implements standardized, scientific, and strict internal quality control and management systems in accordance with the process flow during the production process; products can only leave the factory if qualified, and follow-up problem solving systems are implemented in after-sales services to guarantee the customers’ interest.