Our company attaches great importance to technical support and after-sales service, and has established a customer service center to provide unified technical support and service for A514 grade Q alloy steel plate various engineering projects. Customer service center has a strong technical force of technical service team, composed of a customer service center manager, several A514 grade Q alloy steel plate after-sales service personnel, responsible for unified acceptance and processing of local after-sales service needs.
The European standard EN10028-2: 2003 material is used to manufacture high-temperature performance steel plates for container equipment. P355GH steel mechanical properties: Tensile strength Rm360-630MPa, yield strength ReH: 235-355MPa. European standard EN10028-2: 2003 P355GH plates product thickness reaches 8-260mm. We can also supply P235GH, P265GH,P295GH, P355GH, P355NL2, P460NH, P460NL1, A514 grade Q alloy steel plate, 16Mo3 pressure vessel plate.
The company's logistics and transportation department is responsible for developing high-quality third-party logistics companies, to coordinate and follow up the situation of steel materials transportation. Third-party logistics companies provide us with professional logistics services. With this logistics management method, the time for delivery of steel materials is faster, and the logistics service is professional, multifunctional and comprehensive.
We exported 2150 Tons SG295 steel coils to Sudan. The Sudan customer is LPG cylinder manufacturer. Before our cooperation, he usually purchased SG295 steel coils from UAE and Turkey. And he got to know our company through our regular customers in Uganda, UAE, and his friends in China. Then he gave us the order. We invited the customer to visit us before contract, but he insisted to visit us when the A514 grade Q alloy steel plate goods are finished production. After inspecting the size, package in workshop and witness the lab test for the SG295 steel coils, the customer was very satisfied to our quality control and professional arrangement.
The company's products A514 grade Q alloy steel plate have excellent quality, reasonable prices and strong usability, and are well received by users. Survive by quality, expand the market with integrity, continuously research and develop new products, expand varieties, to meet market demand, and make the company continue to grow. The needs and interests of users are our high philosophy of service and commitment, and customer satisfaction is our eternal pursuit.
We have a professional after-sales department to collect all information related to customers, so as to make relevant treatment in time according to the information, and file it; guide the user's product use methods and precautions; coordinate with the sales department, visit customers regularly, understand the customer's use and new requirements, and make a customer visit record; When communicating with customers, they should be enthusiastic and careful to understand the situation of product problems and put forward solutions
