Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Corrosion resistant steel is a kind of stainless steel, which can resist corrosion in some strong corrosive media. Stainless steel can only resist corrosion in air or weak medium. Stainless steel is not necessarily corrosion resistant, corrosion-resistant steel must be stainless steel. Corrosion resistant steel is durable and can be stored outdoors for a long time without being damaged in bad weather. Corrosion resistant steel is not easy to rust, but it is not absolutely rust free. The strength, precision and toughness of A709 grade 50W structural steel, corrosion resistant steel are very good, and can be the processed and used for many purposes.
The quality grade symbols of Q235 steel plate are A, B, C and D respectively. Different grades represent different impact temperatures. A709 grade 50W structural steel, Q235A is not required for impact toughness test; Q235B is required for impact toughness test at room temperature (20 ℃); Q235C is required for impact toughness test at 0 ℃; Q235D is required for impact toughness test at - 20 ℃. For the above-mentioned B, C and D grade steels, Akv ≥27J is required under different temperature requirements. At different impact temperature, the impact value is also different.
The 365 day service system is implemented, and the business, loading and delivery are handled as usual in holidays and festivals. Actively help users solve difficulties. When users encounter difficulties in handling business, they should actively coordinate with the external solution; if they need to solve the problems internally, they should solve them in a timely manner without prevarication and wrangling. In line with the A709 grade 50W structural steel principle of "fairness, justice and timeliness", coordinate with relevant departments and deal with all kinds of objections in a timely manner.