Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Steel plates for high-rise buildings have the properties of easy welding, earthquake resistance, and low-temperature impact resistance, and are mainly used in large-scale projects such as high-rise buildings, super-tall buildings, large-span stadiums, airports, exhibition centers, and steel structure workshops. Compared with ordinary Q235B / Q345B steel plates, these plates A514 Gr E QT steel plate for high-rise buildings have upper limits on yield strength and improved tensile strength, and have requirements for carbon equivalent and yield ratio indexes.
NM500 wear plate is Chinese abrasion resitant steel. NM500 steel is equivalent to AR500, HARDOX500, XAR500 and so on materials. The surface Brinell hardness of NM500 wear plate is ≥470 HBW. The NM500 steel is consists of max. 0.38% Carbon, 0.70 Silicon, 1.70 Manganese, 0.020 Phosphorus, 0.010 Sulfur, 1.20 Chrome, 1.00 Nickel, 0.65 Molybdenum, 0.050 Titanium, 0.0005-0.006 Boron, min. 0.010 Als, etc.. According to GBT24186, the max. thickness of A514 Gr E QT steel plate, NM500 wear plate is 70mm.
The company's after-sales service tenet is "customer first, timely guarantee, enthusiastic service and effective work". In order to establish a set of perfect after-sales service system and strict management system, so that the after-sales service can be effectively guaranteed. The company has set up after-sales service department to ensure timely, unique and effective response to every user's request, coordinate internal resources internally, and put an end to all evasion and delay.
