Considering the large workload of allocation and transportion for our steel materials, we have built special shipping department, and make it independent form transportation department. The transportation department is in charge of transporting steel materials from our mill and warehouse to the port, and our shipping department is in charge of the shipping matters. So that our whole shipping efficiency is improved, and shorten time for customers to receive goods.
The difference between application of 20# steel and Q345 steel. 20# steel is mainly used for making parts, which can be heat treated; Q345 steel is mainly used for making engineering structural parts, which is usually not heat treated. Q345 steel does not emphasize the composition, but its yield strength must be above 345mpa. Because the composition ASTM A572 high strength steel is not fixed, Q345 steel is difficult to heat treatment (the temperature and time control of heat treatment are related to the composition, and different components use different processes).
Our company's logistics breaks through the perspective that the center of transportation service is ability, and emphasizes that the purpose of transportation service is customer first. Customer demand determines the content and mode of transportation service, while production is often small batch, diversified and consumer demand tends to be diversified. In the case of personalization, our logistics service also provides personalized service projects.
FANALCA (which is most big Motorcycle factory in Columbia ) ,And FANALCA is Japan Honda's only distributor in Colombia, they have visit our company in 2017 ,and they have purchase our SAPH370,SAPH440 coil 80-100 tons every month. They are very satisfied with our company's product Gallery, and give a high evaluation and affirmation to our company's professionalism and after-sales service system.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s ASTM A572 high strength steel domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
The company's after-sales service team is a high-quality professional team. Most after-sales employees have rich service experience and have reached the level of after-sales engineer. The after-sales department implements the after-sales personnel responsibility system and a 24-hour response mechanism. The company's advanced customer relationship management system provides customers with "standardized and streamlined services". A sound customer relationship maintenance system, and a "one-stop" customer satisfaction tracking system, all reflect our strong after-sales service guarantee.
