Our company is a specialized technical support and after-sales service organization - customer service center. At the same time, we have provided excellent technical A514 grade Q QT steel plate personnel and strong technical support for our company, and cultivated an excellent after-sales team for our company. Our company will appoint a full-time service manager to be responsible for the unified coordination of technical support and A514 grade Q QT steel plate after-sales service of the project.
Grade EH36 marine steel: E is the quality grade E, H is the high-strength building material, 36 is the maximum compression, and Z is the Z-direction stretching. Grade EH36 structural steel for high-strength hull refers to the steel used for manufacturing the hull structure produced according to the requirements of the classification society. Our company mainly supply Grade EH36 hot rolled plate, A514 grade Q QT steel plate, Grade EH36 angle steel bars and steel sections.
Due to the surge in business volume in recent years. In addition to coordinating our own truck fleet, our logistics department has continuously developed high-quality logistics companies and signed long-term cooperation agreements. While enjoying the professional and fast service of logistics companies, we have significantly reduced transportation costs. That not only ensure our customers receive the goods at the same time, but also help them reduce shipping costs.
We supply 5800 tons A53 Gr B ERW pipes to Qatar for Qatar Integrated Railway Project - Green Line. This is the first Metro Line in Qatar, and it is located in Doha. We got the order by tender, launched by the Qatar Railways Company for designing, construction and completion of Green Line Project. Before putting order, a delegation from the A514 grade Q QT steel plate project side visited us and several other famous steel pipe mills in China for 15 days. Finally, we were chosen and finished the task exceeding their expectations.
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The company formulates clear service process and service standard. To do a good job in after-sales service, first of all, clear service process and service standards should be formulated to let employees know which procedures to perform and which service standards to abide by.