Customer service center has provided after-sales service for many large-scale information systems, and has accumulated rich working experience in the process of A514 grade C alloy steel plate service for many years. It can provide accurate, timely and high-quality support and service for users, which is well received by users.
SA516Gr45 (R-HIC) This type of steel plate is mainly used in the manufacture of equipment used in wet hydrogen sulfide environment, such as: liquefied petroleum gas desulfurization system, stable absorption system for catalytic cracking, condensation system of atmospheric and vacuum distillation tower, etc. The material A514 grade C alloy steel plate has the characteristics of high purity, low P, low S, good uniformity of structure and mechanical properties, resistance to hydrogen cracking and sulfide stress corrosion.
We have transportation department and shipping department to coordinate logistics and delivery. Seamless connection between inland transportation and sea transportation ensures smooth delivery, saves transportation time and delivers goods in the first time. During the sea transportation, we will update the freight progress for customers on a regular basis, so as to facilitate the tracking of customers and make preparations for receiving goods leisurely and timely.
In 2013, one of our clients in Korea purchased 890 tons Q345B square tube from us for one building construction project. Our clients required no burr in the side of the tube, we finally produce the goods with great condition and +/-0.25mm tolerance for wall thickness, which is a very great tolerance with customers’ required size. Our square tube full available range is 2-16mm for wall thickness, and 40-500mm for width. In addition, our Q/C department will seriously control all of the process of every order.
There is a silo technology R&D center in our company with many experts. Our technical backbones go abroad to study advanced technologies regularly to make our technology and products leading in the world. We provide our customers with A514 grade C alloy steel plate high-quality steel plates, the excellent quality from specialty. With good reputation, high-quality products, strong strength, and low prices, we welcome the clients from the world to come to visit our factory.
We should help solve the customer's problems in time, not just verbally, without solving the problems or shirking the responsibility. Improving after-sales efficiency can make customers feel respect. We should take their problems seriously and show sincerity. It can also give customers a good impression and reduce the negative impact.
