It is very important for an enterprise to have a sound after-sales service system, which not only ensures the normal outflow and inflow of the company's products, but also improves the trust of the company's products in the hearts of customers. Our company has a special after-sales service team and good after-sales service reputation. In case of any problem in the use of our steel products A588 grade B structural steel plate , whether quality problem or not, the after-sales service department will assist in solving the problem as soon as possible, and regularly consult and track the use of the steel products.
Common medium thick and heavy steel plates are widely used for manufacturing various containers, furnace shells, furnace plates, bridges and automobile static steel plates, low steel alloy steel plates, bridge steel plates, general steel plates, boiler steel plates, pressure vessel steel plates, pattern steel plates, automobile girder steel plates, tractor parts and welding components. A588 grade B structural steel plate, bridge steel plates are used for large railway bridges. They are required to bear dynamic load, impact, vibration, corrosion resistance, etc.
Our company's logistics breaks through the perspective that the center of transportation service is ability, and emphasizes that the purpose of transportation service is customer first. Customer demand determines the content and mode of transportation service, while production is often small batch, diversified and consumer demand tends to be diversified. In the case of personalization, our logistics service also provides personalized service projects.
On March 17 th 2018, our Sudan customer purchased the SG295 cylinder steel coils through other country such as UAE,Turkey before they cooperate with us. After they research our regular customer in Uganda, UAE, and his friends in China, he is satisfied with our company. Our produced SG295 cylinder steel is mainly used to fabricate low temperature pressure vessels like gas cylinder. The customer is very satisfied to our A588 grade B structural steel plate quality control and professional arrangement for the SG295 steel order.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s A588 grade B structural steel plate domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
The after-sales service department will pay return visit to each customer by call or email, report problems found during the return visit in time, and discuss with the production and quality inspection center to propose effective solutions and follow up in a timely manner, so as to ensure the benefits each customer are fully guaranteed, and to provide customers with more value-added services.
