Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Boiler steel plate A283 grade D mild steel coil mainly refers to the hot-rolled medium and heavy plate materials used to manufacture superheater, main steam pipe and heating surface of boiler fire chamber. The main boiler steel materials are high-quality structural steel and low-alloy heat-resistant steel. Common boiler steel includes low-carbon killed steel A283 grade D mild steel coil smelted in open furnace or low-carbon steel smelted in electric furnace, with carbon content WC in the range of 0.16% - 0.26%.
Accept the inquiry from the owner of the goods and the inquiry by sea: master the port and price from the port of shipment to all continents and routes, and the port and price that the owner often needs to serve; the shipping schedule information of the main shipping companies; when necessary, ask the owner of the inquiry for some category information, such as the name of the goods, the level of danger, etc. (water hazard code).
In year 2015, we supplied 950 tons S355J0 angle steel to Egypt government. We have cooperation with local government for more than 3 years. Every year, they would order more than 3000 tons of A283 grade D mild steel coil steel from our company.
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The company's after-sales service tenet is "customer first, timely guarantee, enthusiastic service and effective work". In order to establish a set of perfect after-sales service system and strict management system, so that the after-sales service can be effectively guaranteed. The company has set up after-sales service department to ensure timely, unique and effective response to every user's request, coordinate internal resources internally, and put an end to all evasion and delay.
