In line with the service concept of "honesty first, customer first" and the service tenet of "all for customer satisfaction", the company adopts the acceptance and response mode of combining manual and automatic, and accepts the diversified service demands of customer business consultation, complaint declaration, business acceptance, etc. through telephone, fax, e-mail, visit, letter, etc.
A514 grade J alloy steel plate surface cracks refer to the linear cracks on the surface of A514 grade J alloy steel plate, which should generally be the same as the forging or rolling direction. Formation reason: it is mainly due to the hairline, hot crack and cold crack caused by surface over burning, decarburization, looseness, deformation and excessive internal stress during processing (forging, rolling, heat treatment, quenching and tempering), as well as the high content of sulfur and phosphorus impurities on the surface. Inspection method: A514 grade J alloy steel plate surface cracks can be detected by naked eye observation, acid pickling, magnetic particle inspection, coloring inspection and metallographic method.
Our ogistics department has a professioanl team to support the goods’ transportation and delivery time. Its responsibilities: make customs clearance documents, track products production process, and update shipping information for customers. The company will adhere to the mission of reflecting social values, take the scientific management system as the guarantee of daily operations, and provide continuous technological innovation to support its sustainable development.
LSAW Pipe to Peru. In the beginning of 2014, Peru government released an international tender for one of the hydroelectric power plant. Finally they chose us as the contractor, we purchased the steel plate and then fabricate the A514 grade J alloy steel plate steel plate into steel pipe, and then make the corrosion protect on the surface, we also supply the fitting with our steel plate, the total value of this order is about 2 million USD.
We have our own factory, including the production and manufacturing of steel pipes, with a special A514 grade J alloy steel plate steel pipe manufacturer and storage warehouse. Welcome to visit our factory, we will provide customers with high quality products that meet the requirements. And has the perfect A514 grade J alloy steel plate after-sale service guarantee system, lets the customer save the worry and the labor.
After the order is finished, our after-sales service center will send an email to make a feedback about our steel products' quality. We have phone service every three months to remind our customers of the possible problems and collect advices or suggestions in quality and service. Upon the collection of advices or suggestions, our after-sales service will quickly make technical solutions to wipe out the customer problem.
