In the final analysis, the market competition is the competition for customers. Whether selling products or services, the final customer satisfaction is the standard to test the success or failure of marketing work. The so-called after-sales service is to fully understand customers, study customer psychology, pay attention to after-sales details, improve work shortcomings, improve service quality, and Exchange customer brand loyalty through the whole process of quality service.
Q345qCNH grade is a weather-resistant structural steel for bridges. Bridge steel grade is Q345qC. It is produced by the standard GB / T714-2014. Weather-resistant bridge plate Q345qCNH is a kind of structural steel plate for bridge. Add a certain amount of alloy elements, such as P, Cr, Ni, Cu, Mo, etc. to the steel to form a protective layer on the surface of the metal substrate to improve the atmospheric resistance corrosive steel.
Steel transportation because of the special material of A514 grade R alloy steel plate steel, is a metal with "iron" as the main basic element, small volume and large weight, and easy to oxidize and rust when contacting with air and rain water, so there are many precautions in the transportation of steel. There are 11 proverbs for steel transportation: "evenly placed, moisture-proof and rust proof". Our company chooses the logistics aspect to be very rigorous, takes the customer's request as the standard, guarantees the steel product quality.
In the year of 2015, customer from Peru oil refinery contact with us from Internet. After one month’s negotiation and quotation, they chose us as there supplier of raw steel plate A514 grade R alloy steel plate grade ASTM A36. We get an trail order of 300 tons in April. When the first ship arrived, they inspect the steel plate and very happy with the quality we supply. Then they put another 1700 tons order, we sent to them within 90 days. Our company management group visit the customer in the beginning of 2016 and the visit is very successful.
We are experienced shipbuilding and marine grade steel materials supplier and exporter with more than 20 years experience. For any question about the A514 grade R alloy steel plate shipbuilding steel materials, such as shipbuilding steel price, ABS EH36 steel specification, Lloyds grade A steel properties, AH36 steel mechanical properties, AH32 steel price, DH32 steel dimensions, difference between EH36 and DH 36 etc., please feel free to consult us.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.
