It is very important for an enterprise to have a sound after-sales service system, which not only ensures the normal outflow and inflow of the company's products, but also improves the trust of the company's products in the hearts of customers. Our company has a special after-sales service team and good after-sales service reputation. In case of any problem in the use of our steel products A572 Gr 60 ms steel coil , whether quality problem or not, the after-sales service department will assist in solving the problem as soon as possible, and regularly consult and track the use of the steel products.
The properties of A572 Gr 60 ms steel coil ASTM A36 steel allow it to deform steadily when the stress increase exceeds the yield strength. This ductility enables the building to stand still after meeting the structural limit in an emergency. Other A572 Gr 60 ms steel coil high-performance steel, such as bridge strand, has very strong strength and brittleness, and its deformation is minimum before severe fracture of bridge strand.
The main competitive means adopted by major domestic ports are to expand ports, build deep-water berths and channels, improve service quality to reduce the comprehensive cost of customers, and at the same time, to improve competitive advantage, we should also take appropriate measures to reduce relevant costs and prices.
In January, 2019, our South Africa customer purchased 669 tons S235J2+N carbon steel plates to use in their tank fabrication project . S235J2 steel, as a non-alloy structural steel grade, is mainly used in structural projects and tanks. J2 symbol -20 temperature impact test. The client required CEV 0.38%, S≤0.01%, 100% UT, Charpy V-notch impact test at-20℃, Z25 for S235J2+N plates. After they receiving the S235J2+N steel plates, the customer are very satisfied with the quality of this batch of A572 Gr 60 ms steel coil products.
The high strength A572 Gr 60 ms steel coil low alloy steel, which is shorten as HSLA steel, is one of our main products. We have professional team to serve you. For any demands or questions about HSLA steel, for example, ASTM A572 grade 50 chemical composition, difference between S355JR and S355J2, mechanical properties of A572 Gr 60 ms steel coil ST52 steel, Q345B tensile strength, Q345D steel ASTM equivalent, HSLA steel price etc. , please do not hesitate to contact us and consult.
Due to other non-steel quality reasons caused by the customer dissatisfaction, to timely explain to the customer, and help them solve the problem, for the customer really because of their own reasons, to give patient reply.The process of objection handling is the process of our technical service.