Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
Hot rolled steel for cold forming can be divided into general purpose, stamping, deep drawing and ultra deep drawing according to its use. Common grades include A572 grade 65 high strength steel, DD11, DD12, SPHC, SPHD, SPHE steel. Hot-rolled steel for cold forming produced by our company uses low-carbon component, and has good stamping performance, welding performance and high dimensional accuracy. This material is widely used in various cold forming industries.
In particular, the EU imports a large amount of iron ore from central and South America and Oceania, which are mainly transported by sea. The perfect port infrastructure makes the port operation cost of EU iron ore raw materials import relatively low. However, the A572 grade 65 high strength steel steel transportation between EU Member States is mainly railway transportation, and the EU member states have established a very developed railway network and railway information infrastructure.
In 2016, we brought our customer to visit our NM400 hot rolled plate; producing line and our shanghai warehouse for 30,000 tons plate and structure. As a result, Our client purchased 500 tons NM400 as first order, which is shipped by 3 times. In future. Our company will always guarantee that all the delivery condition for Hardox plate A572 grade 65 high strength steel provided will be with quenching and tempering, which is the best delivery type according GB/T 24186 standard.
As leading EN10025-6 S460QL structural steel plates supplier in China, our company has supplied hundreds of thousands tons S460QL steel plates to clients to assist them finish one after another A572 grade 65 high strength steel magnificent projects.
The company's after-sales service tenet is "customer first, timely guarantee, enthusiastic service and effective work". In order to establish a set of perfect after-sales service system and strict management system, so that the after-sales service can be effectively guaranteed. The company has set up after-sales service department to ensure timely, unique and effective response to every user's request, coordinate internal resources internally, and put an end to all evasion and delay.
