After comprehensive and professional training such as customer service, the customer service team has more strict discipline in the management of customer service team to ensure that customer service personnel respond to customers with a professional attitude. A process supervision system has been set up to let each customer supervise the process of the system with us
45Mn2 steel is added with manganese on the basis of No. 45 steel. After quenching and high temperature tempering, 45Mn2 steel can obtain high strength and good toughness, that is, it has good comprehensive mechanical properties, and is often used in manufacturing larger load shafts, connecting rods, fasteners, etc. The price of 45Mn2 steel is higher than that of No. 45 steel, A588 grade B heavy plate. And the performance of 45Mn2 steel after heat treatment is better. 45Mn2 steel can be used as parts under higher stress and wear conditions, such as universal joint shaft, axle, connecting rod cover, friction plate, etc. The performance of 45Mn2 steel after heat treatment is better than No. 45 steel and worse than 40Cr steel.
We have transportation department and shipping department to coordinate logistics and delivery. Seamless connection between inland transportation and sea transportation ensures smooth delivery, saves transportation time and delivers goods in the first time. During the sea transportation, we will update the freight progress for customers on a regular basis, so as to facilitate the tracking of customers and make preparations for receiving goods leisurely and timely.
BBN steel had provided Grind plates for more than 15 years for widely applied in equipment, Engineer machinery etc. In 2018, one of our India customer visit our A588 grade B heavy plate office and work shop to discuss Q235B Grind plate technical request, they have strict surface and thickness tolerance, and they also request UT and MT for testing. As a result, they purchase A588 grade B heavy plate 179 tons as trial order for first cooperation. And have good comment on our quality. Till now, we keep exporting around 100 tons per month as regularly.
Keep close relationship with all manufacturers and users, cooperate sincerely, share weal and woe together. We are deeply tolerant of travelling with you! We value and value each other's career and friendship. No matter when and where, all our staff will spare no effort to put into the work, and do their best to provide A588 grade B heavy plate satisfactory services for all friends, so as to achieve win-win and multi win for each other.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.
