Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
The carbon tool steel thick plate is made of carbon tool steel and is made by hot rolling. This carbon tool steel has good cold and hot processing performance, high hardness and plastic resistance, low production cost and wide range of uses. A588 grade B HSLA steel plate, Carbon tool steel is usually delivered in an annealed or high temperature tempered state. It is mainly used to manufacture cutting tools, measuring tools and molds with low cutting speed, simple shape and low precision. The thickness of the steel plate is 4.5-25mm, and the width and length comply with GB709 regulations.
The main competitive means adopted by major domestic ports are to expand ports, build deep-water berths and channels, improve service quality to reduce the comprehensive cost of customers, and at the same time, to improve competitive advantage, we should also take appropriate measures to reduce relevant costs and prices.
In October 19th 2018, our Malaysia customer purchased 600 Tons CCS Grade AH36 mairne steel A588 grade B HSLA steel plate plates to use in their shipbuilding project .This customer is a famous shipyard company in Malaysia. Their company has the business scope of tourism, shipbuilding, transportation and so on. As a terminal manufacturer, they have strict requirements on quality for CCS Grade AH36 mairne steel plates. After visiting our steel milll, the customer is very satisfied with the quality of this batch of CCS Grade AH36 steel plates.
There is a silo technology R&D center in our company with many experts. Our technical backbones go abroad to study advanced technologies regularly to make our technology and products leading in the world. We provide our customers with A588 grade B HSLA steel plate high-quality steel plates, the excellent quality from specialty. With good reputation, high-quality products, strong strength, and low prices, we welcome the clients from the world to come to visit our factory.
The company's after-sales service team is a high-quality professional team. Most after-sales employees have rich service experience and have reached the level of after-sales engineer. The after-sales department implements the after-sales personnel responsibility system and a 24-hour response mechanism. The company's advanced customer relationship management system provides customers with "standardized and streamlined services". A sound customer relationship maintenance system, and a "one-stop" customer satisfaction tracking system, all reflect our strong after-sales service guarantee.
