The business department is mainly responsible for communicating with customers, from the manufacturing of steel plates, steel pipes and other products, knowing customers' needs and processing conditions, etc. within the time agreed with customers, the delivery time is short, the price is the most competitive, and the service is the best. Their responsibilities are to deal with customer consultation, solve customer problems, update production plans, and instruct the logistics department to deliver products to customers.
RAEX400 steel is a hardened wear-resistant steel material with an average grade of 400HBW and a Brinell hardness. The microstructure of this wear-resistant steel is a martensite structure, which can ensure the high hardness and tensile hardness of the steel plate. The hardness of RAEX400 is 2.5 times that of S355 structural steel, A709 Gr 50 bridge steel plate. Despite its high hardness and high strength, RAEX400 steel can be formed by free bending or hemming, and has good weldability.
BBN company has steel plates production workshops and warehouses with a total area of more than 500,000 square meters, and the total inventory of various types of steel exceeds 1 million tons. Relying on world-leading processing equipment and storage facilities, the company has strong steel production and processing capabilities, comprehensive logistics and logistics services, ensuring that it can efficiently complete more than 1 million tons of hot rolled plates processing business each year.
In 2018, one of our India customers visit Zhengzhou office building and work shop to discuss carbon steel Q235B grind plate technical request. They have strict surface and thickness tolerance, and they also request UT and MT for testing for Q235B grind plate. As a result, they purchase 179 tons as trial order for first cooperation. After using the gind plate, the India customer has good comment on our A709 Gr 50 bridge steel plate quality. Till now, we keep exporting around 100 tons per month as regularly.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s A709 Gr 50 bridge steel plate domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
The after-sales service personnel understand the user's ideas and needs in detail, and stand on the other side's position and interests. Actively communicate with users and help them solve practical problems. This not only solves the service problem, but also improves the customer's trust in the company.
