Our company is a specialized technical support and after-sales service organization - customer service center. At the same time, we have provided excellent technical A283 Gr D mild steel coil personnel and strong technical support for our company, and cultivated an excellent after-sales team for our company. Our company will appoint a full-time service manager to be responsible for the unified coordination of technical support and A283 Gr D mild steel coil after-sales service of the project.
After adding phosphorus, copper, chromium, nickel and other trace elements to the steel, a dense and highly adherent protective film is formed on the surface of the steel, which hinders the spread and development of rust and protects the substrate under the rust layer to slow down its corrosion rate. The amorphous spinel-type oxide layer with a thickness of about 50μm-100μm formed between the rust layer and the substrate is dense and has good adhesion to the substrate metal.
The main competitive means adopted by major domestic ports are to expand ports, build deep-water berths and channels, improve service quality to reduce the comprehensive cost of customers, and at the same time, to improve competitive advantage, we should also take appropriate measures to reduce relevant costs and prices.
In January, 2019, our South Africa customer purchased 669 tons S235J2+N carbon steel plates to use in their tank fabrication project . S235J2 steel, as a non-alloy structural steel grade, is mainly used in structural projects and tanks. J2 symbol -20 temperature impact test. The client required CEV 0.38%, S≤0.01%, 100% UT, Charpy V-notch impact test at-20℃, Z25 for S235J2+N plates. After they receiving the S235J2+N steel plates, the customer are very satisfied with the quality of this batch of A283 Gr D mild steel coil products.
Our company stocks a wide range of hot rolled carbon steel plate distributed globally from our service centers in the U.S., Canada, Mexico, U.K, France, Shanghai, and Singapore. Customers calling for A283 Gr D mild steel coil A516 a lot of times are also trying to get their arms around forecast issues. As our customers continue to work on their forecasts, IRON & Steel has options to help you conduct structured forecast reviews and put inventory strategies in place to effectively manage any impact from forecast variability.
After the order is finished, our after-sales service center will send an email to make a feedback about our steel products' quality. We have phone service every three months to remind our customers of the possible problems and collect advices or suggestions in quality and service. Upon the collection of advices or suggestions, our after-sales service will quickly make technical solutions to wipe out the customer problem.
