After comprehensive and professional training such as customer service, the customer service team has more strict discipline in the management of customer service team to ensure that customer service personnel respond to customers with a professional attitude. A process supervision system has been set up to let each customer supervise the process of the system with us
Hot continuous rolling can be divided into ordinary carbon structural steel, low alloy steel and alloy steel according to materials and properties. According to the different uses, it can be divided into: cold forming steel, structural steel, automobile structural steel, corrosion-resistant structural steel, mechanical structural steel, A572 grade 42 ms steel coil, welding gas cylinder and pressure vessel steel, pipeline steel, etc. We adhere to the tenet of "customer first, quality assurance and good reputation", and always provides high-quality products for our customers.
BBN company has implemented a resource strategy combining global resource procurement, domestic resource unified purchase, and joint purchase and distribution. It has maintained good relations of cooperation with more than 100 domestic and foreign steel mills, and can purchase low-quality and high-quality steel futures in all directions and through multiple channels. The company can grasp the specifications and quantities of the spot resources of major steel mills in real time, and can timely and quickly meet customer demand for steel spot resources.
The Indian customer purchased our A516 Gr 70 pressure vessel steel plates to make tanks. They have very strict requirement for raw materials quality. For the A516 Gr 70 pressure vessel steel plates, they asked for Normalizing, 0℃ impact, A578 UT test, PWHT and so on tests, our Q/C department witness the production process with the technician from the customer company together. Meanwhile, we arrange BV inspection to check the quantity, spray mark, stamp on the A516 Gr 70 pressure vessel steel plates, and so on.
We are engaged in A572 grade 42 ms steel coil corten steel, weathering steel, atmosphere corrosion resistant steel materials. After receiving your inquiry about the weathering steel, we will make quotation for you at the first time. Meanwhile, our professional team can give you valuable answers about all kinds of question about the weathering steel. For example, corten steel cost per square foot, S355J2WP equivalent, A572 grade 42 ms steel coil ASTM A242 steel properties, A588 steel yield strength, etc. If you have any demands or questions about weathering steel, please feel free to contact us.
The after-sale service of iron and steel products includes after-sale tracking service, technical guidance, transfer of relevant bills, handling of objections and many other contents. The handling of quality objections accounts for a large proportion. When dealing with these problems, we should distinguish the responsibilities, and compensate or return the inconvenience or loss caused to users due to steel.
