Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Q345R steel is common low alloy steel, which is commonly used for boiler and pressure vessel. The delivery status includes hot rolling or normalizing. Q345R steel yield strength is 265-345MPa, tensile strength is 510-640MPa, elongation is greater than 21%, and zero degree V-shaped impact energy is greater than 34J. Q345R steel standard is GB713. Q345R steel has good comprehensive mechanical and technological properties. The content of A709 Gr 50 high strength steel phosphorus and sulfur of Q345R steel is slightly lower than that of low alloy high strength steel plate.
The company's logistics team adheres to the development concept of “gathering advantages, providing superior services, creating value, and leading the market”, and tightly focuses on the strategic positioning of “developing large-scale steel logistics and building large-scale steel supermarkets”. Facing the whole country and integrating into the world to build an "one center, one network" international circulation system. Through the development of 5-10 years, it is expected to form a modern steel industry with annual operating income exceeding 2.5 billion yuan.
In October 19th 2018, our Malaysia customer purchased 600 Tons CCS Grade AH36 mairne steel A709 Gr 50 high strength steel plates to use in their shipbuilding project .This customer is a famous shipyard company in Malaysia. Their company has the business scope of tourism, shipbuilding, transportation and so on. As a terminal manufacturer, they have strict requirements on quality for CCS Grade AH36 mairne steel plates. After visiting our steel milll, the customer is very satisfied with the quality of this batch of CCS Grade AH36 steel plates.
Our company stocks a wide range of hot rolled carbon steel plate distributed globally from our service centers in the U.S., Canada, Mexico, U.K, France, Shanghai, and Singapore. Customers calling for A709 Gr 50 high strength steel A516 a lot of times are also trying to get their arms around forecast issues. As our customers continue to work on their forecasts, IRON & Steel has options to help you conduct structured forecast reviews and put inventory strategies in place to effectively manage any impact from forecast variability.
Customer first, reputation first, high-quality and perfect after-sales service is the extension of our product value and an important guarantee for the interests of customers. The purpose of our A709 Gr 50 high strength steel service quality management system is to establish and constantly improve a scientific, reasonable and efficient service quality management system, and complete the after-sales service quality guarantee work of customers fairly, accurately and timely, For our company's A709 Gr 50 high strength steel customer service to establish a good, comprehensive, full service system.
