Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
Steel material has an irreplaceable role in many projects, especially in building construction, bridge cofferdams, road construction, foundation pit support, garden engineering, excavator paving, subgrade engineering and other projects. Therefore, the quality of A588 grade C structural steel plate steel material can not be ignored, so how should customers identify the authenticity of steel when choosing steel materials? Today we would like to analyze it together. So that it can help you to purchase satisfied steel materials in the future.
Our company's logistics breaks through the perspective that the center of transportation service is ability, and emphasizes that the purpose of transportation service is customer first. Customer demand determines the content and mode of transportation service, while production is often small batch, diversified and consumer demand tends to be diversified. In the case of personalization, our logistics service also provides personalized service projects.
In October, 2018, our Malaysia customer purchased 600 Tons CCS-AH36 Ship Building Steel Plates to use in their shipbuilding project .This customer is a famous shipyard in Malaysia. Their company has the business scope of tourism, A588 grade C structural steel plate shipbuilding, transportation and so on. As a terminal manufacturer, they have strict requirements on quality . After visiting our factory, the customer are very satisfied with the quality of this batch of A588 grade C structural steel plate CCS-AH36 Ship Building Steel Plates.
Our products have perfect after-sales system to protect the interests of customers. At the same time, we can according to A588 grade C structural steel plate customer's requirements, processing requirements, cutting technical requirements, etc., to develop detailed solutions for customers, so as to make customers 100% satisfied. If you have any requirements and needs, please contact us in time.
The after-sales service personnel understand the user's ideas and needs in detail, and stand on the other side's position and interests. Actively communicate with users and help them solve practical problems. This not only solves the service problem, but also improves the customer's trust in the company.
