It is very important for an enterprise to have a sound after-sales service system, which not only ensures the normal outflow and inflow of the company's products, but also improves the trust of the company's products in the hearts of customers. Our company has a special after-sales service team and good after-sales service reputation. In case of any problem in the use of our steel products A514 grade B quenched and tempered steel , whether quality problem or not, the after-sales service department will assist in solving the problem as soon as possible, and regularly consult and track the use of the steel products.
Boiler steel plate A514 grade B quenched and tempered steel mainly refers to the hot-rolled medium and heavy plate materials used to manufacture superheater, main steam pipe and heating surface of boiler fire chamber. The main boiler steel materials are high-quality structural steel and low-alloy heat-resistant steel. Common boiler steel includes low-carbon killed steel A514 grade B quenched and tempered steel smelted in open furnace or low-carbon steel smelted in electric furnace, with carbon content WC in the range of 0.16% - 0.26%.
With the continuous development of foreign business, our company has achieved pleasant cooperation with a number of freight companies, including international air transport (including international express) and sea bulk cargo, we can provide the best service. In order to better develop the air transport from mainland to foreign countries, so that the goods can be transferred in Hong Kong in a timely manner.
We participated the National Railway tender of Bangladesh with our local agent together, and won the 1000 tons corten steel sheets order. The corten steel sheets are used to make train carriage. We finished production of the 1000 tons corten steel A514 grade B quenched and tempered steel sheets within 40 days, and arranged SGS test for the customer before shipment. The customer gave very high comments to our product and service quality, as well as fast delivery.
The company has accumulated rich experience in long-term cooperation with new and old customers, which makes our products A514 grade B quenched and tempered steel more unique in the same industry, and is favored and praised by users. We always adhere to the enterprise spirit of "integrity, dedication, and people-oriented" and the business philosophy of "creating benefits for users". As a leading international steel supplier, BEBON have two warehouses which are near by Tianjin port and Shanghai port.
Our company has established and constantly improved the customer service system and emergency response system. Through the customer service management system, we track the service of the after-sales service team and provide efficient and standard services in time. At the same time, the company formulates a regular return visit system, compares the historical cases of customer problems, proposes a pre solution, and ensures that the service is in place in a short time.
