It is very important for an enterprise to have a sound after-sales service system, which not only ensures the normal outflow and inflow of the company's products, but also improves the trust of the company's products in the hearts of customers. Our company has a special after-sales service team and good after-sales service reputation. In case of any problem in the use of our steel products A514 Gr Q structural steel material , whether quality problem or not, the after-sales service department will assist in solving the problem as soon as possible, and regularly consult and track the use of the steel products.
ASTM A242 has 2 grades: Type 1 and Type 2, while type 1 is the most used structural steel grade. Usually A514 Gr Q structural steel material it is produced to be hot rolled state, it is suitable for cutting, forming, drilling and machining, grinding.
The company adheres to the needs of customers, adheres to win-win integrity, and relies on scientific and technological innovation to continue to improve the level of logistics equipment technology and information technology, and enhance the logistics technology research and development and innovation capabilities. Based on market demand and innovation as the driving force for development, the company actively expands the field of logistics services, accelerates the extension of the logistics industry chain, and scientifically advances the diversification of the logistics industry.
In October 19th 2018, our Malaysia customer purchased 600 Tons CCS Grade AH36 mairne steel A514 Gr Q structural steel material plates to use in their shipbuilding project .This customer is a famous shipyard company in Malaysia. Their company has the business scope of tourism, shipbuilding, transportation and so on. As a terminal manufacturer, they have strict requirements on quality for CCS Grade AH36 mairne steel plates. After visiting our steel milll, the customer is very satisfied with the quality of this batch of CCS Grade AH36 steel plates.
The company's products A514 Gr Q structural steel material have excellent quality, reasonable prices and strong usability, and are well received by users. Survive by quality, expand the market with integrity, continuously research and develop new products, expand varieties, to meet market demand, and make the company continue to grow. The needs and interests of users are our high philosophy of service and commitment, and customer satisfaction is our eternal pursuit.
We should focus on the main problems to be solved and pay attention to efficiency. After receiving the user's quality objection report data, the possible causes, responsible units, compensation amount, etc. of the problem shall be judged based on experience. To have a clear service plan, to be clear about what your main problem is, what technical support is needed, these should be prepared.