The company has a perfect after-sales service system and quality assurance system. The company adheres to the service principle of "all for users", and has established a professional after-sales service team. In the future service process, the after-sales service adopts regular return visit for customers. Timely understand the customer's satisfaction with our products, and solve the user's problems at any time.
Our company can produce ASTM A572 CS steel carbon plate, EN10025-2 S355J2 structural steel plates and sheets up to 400mm thickness. S355J2 steel consists of S ( for structural steel), 355 (indicates the minimum specified yield strength value in MPa for thickness less than 16mm), J2( for a minimum impact energy value of 27J at -20ºC). EN S355J2 structural steel plates are suitable for cold flanging, delivery condition normalized rolled or as rolled.
Box making, door-to-door: fill in the packing plan: box making time, ship name, voyage number, customs declaration number, transfer port, destination port, gross weight, number of pieces, volume, door point, contact person, telephone number, etc., and arrange the train shift 1-2 days before the closing date (two days before the ship's date). Internal loading: fill in the packing plan: ship name, voyage number, customs declaration number, transfer port, destination port, gross weight, number of pieces, volume, cabin number, etc., and arrange the train shift 1-2 days before the closing date (two days before the ship's date).
"In year 2014, we participate Bangladesh national railway tender for steel plate making train carriage. We finally got the order 1000 tons and it took us 40 days to produce all the plates. The client gave very high comments to our service and ASTM A572 CS steel carbon plate product quality.In year 2015, we won another tender for 1200 tons B480GNQR steel coils in Bangladesh, which you can find in the steel coil part."
For ASTM A573 Grade 70/A573 Gr.70 carbon manganese silicon steel plates, our company would issue the original mill test certificate ASTM A572 CS steel carbon plate EN 10204 3.1 for clients when arrange delivery, so that clients can trace the A573 Gr.70 plates origin easily.
The company attaches great importance to the cultivation of team spirit. Personal strength is weak. After sales service departments, leaders and subordinates often communicate with each other. Everyone often holds meetings to discuss their problems in after-sales service, discuss technical difficulties, discuss how to improve work efficiency, how to better deal with user complaints, etc.