Every after-sales service shall have a detailed record of the customer's product problems and handling methods. The records shall be sorted into volumes and filed on a monthly basis, and submitted to the technical department for filing. The problems found in the after-sales service shall be summarized in a timely manner, discussed with the technical department, the quality inspection department and the production department, and a proper solution shall be proposed for the technical department to improve in a timely manner;
304 stainless steel is a common material in stainless steel, with a density of 7.93 g/cm³, also known as 18/8 stainless steel in the industry. ASTM 304 ss is equivalent to 06Cr19Ni10 in Chinese standard, ASTM A588 HSLA steel plate, SUS304 in JIS standard. 304 ss is a versatile stainless steel, which is widely used in the production of equipment and parts that require good overall performance (corrosion resistance and formability). In order to maintain the inherent corrosion resistance of stainless steel, the steel must contain more than 18% chromium and more than 8% nickel content.
After years of operation and accumulation, the company has formed an operation network covering major economic cities across the country, with a group of high-quality professional logistics technicians and management personnel, strong strength and stable logistics channels. The company's business operations include the loading and unloading of steel raw materials and finished materials, ASTM A588 HSLA steel plate warehousing, and freight transportation. Our logistics service business has passenger transportation, automobile and construction machinery inspection, logistics information management and operations.
In 2015, we participated in an tender for oil and casing pipe in Pakistan. Because of our professional service and company strength. The end user chose us as the final contractor of the project of 22000 meters pipes of different sizes production. It takes us about 3 months to produce all the pipes ASTM A588 HSLA steel plate . We use bulk vessel to ship the pipe to Karachi port. Our engineers went to Karachi port to inspect the condition along with the customer when ship arrive. The customer gave high appraise to the pipe quality and our service
Our company stocks a wide range of hot rolled carbon steel plate distributed globally from our service centers in the U.S., Canada, Mexico, U.K, France, Shanghai, and Singapore. Customers calling for ASTM A588 HSLA steel plate A516 a lot of times are also trying to get their arms around forecast issues. As our customers continue to work on their forecasts, IRON & Steel has options to help you conduct structured forecast reviews and put inventory strategies in place to effectively manage any impact from forecast variability.
We have a professional after-sales service team, the company has developed a clear service process and service standards, after-sales service team members strictly perform after-sales procedures, comply with service standards. The most important thing is that we have set up the correct concept of after-sales service, "customer first, sincere service for users".
