Our after sales department is an very important part of our department structures. After the customer receive steel materials, our after sales department will follow up regularly and solve problems for them in time if they have the needs. We romise to return the goods for free for its lifetime if it is quality of the steel material itself. Meanwhile, if you have any advice or complaints, also welcome to feed back to our after sales department, and we are trying to give better service to you.
We can supply and export A283 Gr D ms steel sheet various carbon steel and alloy steel grades. Material: 45 # steel plate, 42CrMo steel plate, Q235B steel, 10# steel plate, 20# steel plate, 45 # steel plate, 16Mn steel plate, 45Mn steel plate, 50Mn steel plate, 65Mn steel plate, 60si2mn steel plate, Q345A steel plate, Q345B steel plate, Q345C steel plate, Q345D steel plate, Q345E steel plate, 20Cr steel plate, 35Cr steel plate. Our steel plates have high demand in several applications thus we are a popular name of the steel product market.
Steel logistics takes “steel” as the carrier, “logistics” as the operation, and “information” as the core. It integrates steel trade, e-commerce, and tripartite logistics as one. The flow of funds, information, and logistics promote each other and integrate with each other. Construction industry, metallurgy industry, information industry, modern logistics cross-industry. Our logistics service team will make sure our goods delivered to the leaving port on time.Makes you worry-free after sales.
In November of 2015, Thailand one company contacted with us from Internet. They are find the trustable supplier of S355J2H seamless pipe A283 Gr D ms steel sheet for there cable car supporter. Due to the special using of the pipes, they are very careful and servious when choosing the supplier. After one months contact and discussion by email, they come to our company. We drive to the pipe mill for visit of 2 days. Through this visit, they are very confident with our production ability and proucts quality. Finally, they accept the grade we suggest Q345D. After back to office, they put the order of 1400 tons pipe to us directly.
Since its establishment, the company has participated in several key railway and highway projects. After years of development, the company’s A283 Gr D ms steel sheet domestic market has been exported to more than a dozen provinces and cities including Kunming, Shenzhen, Hunan, Sichuan, Shanghai, Nanjing, Heihe, Jilin, Inner Mongolia, and Xinjiang . International trade is exported to Kazakhstan, South Korea, Vietnam, South Africa and many other countries, and has been well received by customers.
After the order is finished, our after-sales service center will send an email to make a feedback about our steel products' quality. We have phone service every three months to remind our customers of the possible problems and collect advices or suggestions in quality and service. Upon the collection of advices or suggestions, our after-sales service will quickly make technical solutions to wipe out the customer problem.